Returning Products (Online): If you choose to return an item, it must be unopened, unused, and in its original packaging. You will be responsible for the cost of returning the product unless it is faulty or damaged.
Refunds (Online): Refunds for returned products will be processed within 14 days of receiving the returned item. Refunds will be made to the original payment method.
Faulty or Damaged Products: If you receive a faulty or damaged product, please contact us immediately. We will provide a replacement or refund, in accordance with the Consumer Rights Act 2015.
Please see our Retail Policy for more information and your consumer rights.